Sheffield Credit Union Customer Feedback Form               

 

Name…………………………………………. Membership Number……………

 

 

Why did you originally join the Credit Union?

 

Friend’s recommendation            School Savings Scheme  

 

Instant Loan Scheme                    ethical reasons                       

 

Other. Please state…………………………………………………………………

 

 

What method do you use to save or repay your loan?

 

Standing order/direct debit                                  Payroll deduction             

 

Cash at a local collection point                            Cash at Central Office  

 

Benefit deduction                                        School saving scheme  

 

How would you rate the service you have received from the Credit Union?

 

Very satisfied                    satisfied                             unsatisfied      

 

 

How do you feel the service you have received could be improved?