Sheffield Credit Union

Sheffield Credit Union was formed in October 2004 as the result of a merger of three smaller credit unions.  In October 2005 another three credit unions joined us and we currently have over 3000 members and the number is growing all the time.

We exist to provide simple financial services to our members – easy ways to save and access to affordable loans.  Click on the left hand links for more information.

All credit unions operate within a “common bond”.  In our case anyone who lives or works within the Sheffield City boundary is eligible to apply to be a member. 

Our savers’ ages range from 1 month to 93 years!

Volunteers are key to the success of our credit union.  They have a variety of important roles - working at our central office, at collection points, on various committees and as members of the board of directors.  If you would be interested in working with us as a volunteer, please contact us.  

Our registered office is in Sheffield city centre at:

6 The Gallery

Castle Market

Sheffield

S1 2AJ

Telephone :    0114 2760787

Fax :                0114 2761164

e-mail :             admin@fisy1.co.uk

Our office opening times are

Monday to Friday 10-00am to 1-00pm         

We also operate at a number of local collection points. 

Complaints. 

We aim to resolve any complaints to the satisfaction of our members as speedily as possible.  You can obtain a copy of Sheffield Credit Union’s Complaints Policy and Procedure from the main office. 

If, after following the credit union’s complaints procedure, you remain dissatisfied with the response you receive, you can take the issue up with the Financial Ombudsman Service FOS.  We can supply a copy of their leaflet ‘Your Complaint and the Ombudsman’.  

You can contact them at:

Financial Ombudsman Service

South Quay Plaza

183 Marsh Wall

London     E14 9SR

Telephone:       0845 080 1800

E-mail:             enquiries@financial-ombudsman.org.uk